Policies

Return Policy

As a small business, Third Tone Art Studio (TTAS) can not provide refunds. Policy version 27/03/2026:

All Sales are final. We do not accept returns or provide refunds for any products purchased through our store.

Shipping Policy

TTAS aims to establish shipping to the United Kingdom, and provide transparency through the shipping process. Policy version 27/03:

TTAS aims to ship products within 30 days and will provide notifications of shipping. Notifications will include shipping numbers. We do not provide refunds for items lost during shipping.

Privacy Policy

TTAS aims to follow UK GDPR policies. Policy version 27/03/2026:

TTAS data policies include:

We will sell or distribute customer data to third parties, other than required shipping details.
We will not send excess or 'spam' emails to customers without consent to future marketing and ongoing project updates. Email contact will be limited to shipping or customer support requests.
Identifiable customer data, such as names and addresses, will not be retained for more than 30 days beyond shipping to support customer requests.

Policies are not legally binding and only represent the aims, goals and principles of TTAS.